Frequently Asked Questions

The fastest way to get answers to the questions we hear most often

Process

Anytime you want to ship something! Although you probably won’t use us to send letters, we can ship almost anything.

Why use up hours of your time when you could consult experts and have them move your freight for you?

We have been shipping product for over 17 years and have over 30+ years combined experience. The process is simple; fill out a Quote Request or Contact form, we’ll contact you and get the information we need, then we’ll take care of the rest!

The shipper is responsible to make sure the product isn’t double stacked, the carrier is also made aware of the request.

If the customer requests that the carrier doesn’t move the freight, the carrier will be notified and will not move the freight.

We are always looking for trusted carrier partners! Fill out the Carriers form and we will get back to you as soon as we can.

Tip: Sometimes we have specific lanes we are looking to fill. If you have common lanes that you run make sure to fill out that section!

Pricing

How do I get a quote?

It’s very easy to get a quote! You can get a quote by filling out our Request a Quote form. Once this gets filled out we will get back to you within the hour, quicker if possible! If you don’t want to fill out an online form we are also available via phone or email.

How do I calculate freight costs?

Freight costs depend on the lane, size of shipment, and product being shipped. We can help you calculate freight costs for any job! Fill out our Request a Quote form and we’ll get back to you as soon as possible.

How do I determine freight class?

Freight class is determined by NMFC code. If you need help figuring out what freight class your product is in, we’re happy to help!

What is the cheapest freight class?

The cheapest freight class is Class 50.

Is a higher freight class more expensive?

Generally, yes. The highest freight class is Class 500.

Shipping Types

What does LTL freight mean?

Less than truckload freight. This involves freight that doesn’t fill up a full truck so it gets put with other items that don’t fill up a full truck. Typically LTL carriers stop at multiple locations.

Are shipping containers waterproof?

Yes!

How do I ship LTL freight?

Let’s get the ball rolling! Fill out a Quote Request or Contact form and we’ll contact you to get the information we need for your LTL shipment.

How many pallets is considered LTL?

Anything that is less than a truckload is considered LTL. Most LTL shipments are 1 to 10 pallets.

Larger LTL shipments may cost the same rate as a full truckload shipment, it just depends on how much space the freight occupies and if the carrier has any additional freight that can ship with it.

What does expedited freight mean?

As the name implies, it’s freight that needs to be shipped or delivered quickly. Usually, this service carries a premium cost and may require a team (multiple drivers in the same truck) to avoid HOS constraints. We have team drivers available, and sprinter vans to take care of any expedited shipments.

What are intermodal loads?

An intermodal load is freight that is loaded into a sealed container (shipping container) that can be hauled by trucks, trains, or boats.

What are the advantages and disadvantages of intermodal freight transportation?

An advantage in normal market conditions would be lower shipment cost via rail or ship.

Disadvantages could be increased transit time, visibility to where the shipment is, labor strikes at ports, delays, or demurrage charges.

Can freight be double stacked?

This depends on the commodity. Some freight can be double stacked and other freight that may be damaged when double stacked shouldn’t be double stacked.

General

What does 3pl stand for?

3PL stands for third party logistics!

What is a 3pl?

A 3PL is a third party logistics company. 3PL companies work with you to make sure that your logistical needs are handled! To view all of the areas that we serve, check out our services.

How does a 3pl work?

A 3PL helps fulfill certain steps in supply chain management. 3PLs typically offer transport and warehousing.

In terms of transportation, 3PLs act as a liaison between the customer (shipper) and the driver (carrier). We figure out all of the logistical/technical information so you don’t have to! 

What's the difference between a 3pl and a freight forwarder?

A freight forwarder helps with transportation, 3PLs offer more services to assist the supply chain.

What is the difference between intermodal and multimodal transportation?

Multimodal uses one contract to manage the shipment, whereas intermodal uses multiple contracts for each mode of transportation (trucks, trains, or boats) during the shipment.

Need more information?

Reach out to our sales team for personalized information about your specific needs.